Decibel Fire & Security | Testimonials
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Testimonials

What our domestic and commercial customers say about us...

“Our Multi Academy Trust has worked with Decibel across all the schools in the trust. They have installed fire, intruder, access control and CCTV as well as maintaining all the systems, ensuring we are fully compliant. Their attention to detail, friendly but professional approach and helpful attitude makes them an excellent company to work with. They are on hand 24/7 for support, help and advice, which gives us total peace of mind. I would recommend them without hesitation.”

Lisa Summerbell, Facilities and Premises Manager – Gloucestershire Learning Alliance

“Good team, Great to work with and lots of knowledge to understand your needs.”

Paul Baker, Site Manager, Tewkesbury school

“I would like to thank the team at Decibel for their friendly, professional and outstanding service. The work undertaken to date has always been of a high standard and completed on time. I would not hesitate to recommend them.”

Zoe Tebutt, Cirencester Primary Academy

“After doing a thorough research and having a few quotes from other companies, I met the people from Decibel. They gave me a very clear & competitive quote, no hidden costs, no sales pitch but very honest professional advice, and they really do what they promise to do. From day one, they were very competent, easy to talk to, very professional, experienced, they know what they are doing. But what I like most is that nothing I asked for was an issue for them, and they seem to be genuinely looking after the customer. After installing the system, plus a few sensors I added at the very last minute, Craig was very helpful explaining the system- dead easy. I can’t recommend them highly enough. Craig thank you for your expert advice and excellent customer service. Dave, very professional and so patient going over things few times until I was happy. Great guys, fantastic team and very happy with my alarm.”

Mrs M Gonzlez, Leckhampton, Cheltenham

“We employed Decibel for our security requirements and found their service to be professional, efficient and friendly. We would have no hesitation in recommending them to others”

David Baker
Partner at Abbey Kitchens, Winchcombe

“It is without hesitation that I would recommend Craig Harris, of Decibel Fire & Security. His approach to customer service is outstanding. I knew nothing about alarm systems apart from the importance of having one, Craig took the time to share with me the many options and discuss with me what most suited my needs. The installation was completed to the highest standard and the ongoing support as I learn how to use the system has been simple, clear and without any problems. I now sleep better knowing my safety is more in my control.”

Rhiannon Reid

“I have worked with Dave West, of Decibel Fire & Security, on a number of projects and have continually found him professional, thorough, diligent and above all always provided excellent customer service.”

Nick Bevan
Bevans Chartered Surveyors, Cheltenham

“I have absolutely no hesitation recommending the guys at Decibel Fire and Security for any security system requirements. Nothing is too much trouble, they’re straight talking and the job gets done on time, every time.”

Peter House
Director at PH Electrical Limited, Gloucester

“Leon from Decibel Fire & Security fitted a complete alarm system in our home. The work was carried out to a very high standard and the pricing was fair and more reasonable than other quotes we’d obtained. He came on time and made sure we were completely happy with the location of the detectors, alarm panel etc. We would have no hesitation in using Decibel again or recommending the company to others.”

Mrs Bavin, Forest of Dean

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Experience

With over 35 years combined expertise between us, your security will always be in safe hands.

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Personal Touch

The engineer who gives you that initial advice on your security needs, will remain fully engaged throughout the project, and will form part of the team who carries out the works.

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Complete Service

Intruder, Fire, Access Control, CCTV, commercial, domestic, installation, maintenance, monitoring – we do it all, exceptionally well.

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Quality

We only install quality products, which means peace of mind for our customers and reduced re-visits for us.

For information about our services or for a quotation, please get in touch

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