“Our Multi Academy Trust has worked with Decibel across all the schools in the trust. They have installed fire, intruder, access control and CCTV as well as maintaining all the systems, ensuring we are fully compliant. Their attention to detail, friendly but professional approach and helpful attitude makes them an excellent company to work with. They are on hand 24/7 for support, help and advice, which gives us total peace of mind. I would recommend them without hesitation.”
“Good team, Great to work with and lots of knowledge to understand your needs.”
“I would like to thank the team at Decibel for their friendly, professional and outstanding service. The work undertaken to date has always been of a high standard and completed on time. I would not hesitate to recommend them.”
“After doing a thorough research and having a few quotes from other companies, I met the people from Decibel. They gave me a very clear & competitive quote, no hidden costs, no sales pitch but very honest professional advice, and they really do what they promise to do. From day one, they were very competent, easy to talk to, very professional, experienced, they know what they are doing. But what I like most is that nothing I asked for was an issue for them, and they seem to be genuinely looking after the customer. After installing the system, plus a few sensors I added at the very last minute, Craig was very helpful explaining the system- dead easy. I can’t recommend them highly enough. Craig thank you for your expert advice and excellent customer service. Dave, very professional and so patient going over things few times until I was happy. Great guys, fantastic team and very happy with my alarm.”
“We employed Decibel for our security requirements and found their service to be professional, efficient and friendly. We would have no hesitation in recommending them to others”
“It is without hesitation that I would recommend Craig Harris, of Decibel Fire & Security. His approach to customer service is outstanding. I knew nothing about alarm systems apart from the importance of having one, Craig took the time to share with me the many options and discuss with me what most suited my needs. The installation was completed to the highest standard and the ongoing support as I learn how to use the system has been simple, clear and without any problems. I now sleep better knowing my safety is more in my control.”
“I have worked with Dave West, of Decibel Fire & Security, on a number of projects and have continually found him professional, thorough, diligent and above all always provided excellent customer service.”
“I have absolutely no hesitation recommending the guys at Decibel Fire and Security for any security system requirements. Nothing is too much trouble, they’re straight talking and the job gets done on time, every time.”
“Leon from Decibel Fire & Security fitted a complete alarm system in our home. The work was carried out to a very high standard and the pricing was fair and more reasonable than other quotes we’d obtained. He came on time and made sure we were completely happy with the location of the detectors, alarm panel etc. We would have no hesitation in using Decibel again or recommending the company to others.”
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